Domestic Shipping Policy

Shipment processing times

  • All orders are processed within 3–5 business days. Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

  • All domestic shipping within Canada is calculated at standard carrier rates.
  • Delivery estimates vary depending on the shipping provider and destination.

Customs, Duties and Taxes

  • Fit Physical Therapy Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).

Damages

  • Fit Physical Therapy Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

Contact Us

  • If you have any questions about this Shipping Policy, please contact us.
Shopping Cart
Scroll to Top